Frequently Asked Questions
What can these paintings do for me?
These paintings were designed and painted specifically to bring hope, peace, healing into your environment. They give you something new and different, refreshing and alive with positive feelings. The beautiful colors will match any décor. People who own these paintings enjoy sharing them with their friends and family who admire and enjoy the feelings and beauty they radiate. They have the capacity to lift your spirit and delight your senses and take you to a place that is positive and uplifting.
ORDERING
How do I place an order?
We have four ways you can place an order. You can use the cart on our website www.kendalldavenport.com, you can call us directly at 208-201-2921,you can email us at kendalldavenport@gmail.com, or you can write to us at Kendall Davenport Fine Art 922 Alta Vista Rd Eagle Point, Oregon 97524. Please feel free to call us if you have any questions.
What forms of payment do you accept?
We accept Visa, Master card, American Express, and Discover, PayPal
Is it safe to use my credit card?
Personally identifiable information provided to Kendall Davenport Fine Art is encoded using Secure Sockets Layer (SSL) technology, a powerful encryption protocol that protects data as it travels over the Internet. All Internet commerce transactions by Kendall Davenport Fine Art are issued a certificate by VeriSign, Inc., which ensures your data can only be read by Kendall Davenport Fine Art. As long as your browser shows its secure mode symbol, like a key or closed lock, your information will be transmitted safely. Please refer to our Privacy Policy for more information.
Can you confirm the price for me before I order?
Go to the shopping cart link at the upper right side of every page to see your total at anytime before placing an order.
Do you work with dealers?
Yes, we are always looking for new ways share this art and make it available to everyone. Please contact us at 208-201-2921 and speak with Yolanda.
What is your return policy?
We will replace the product within the first fifteen days of receipt of your order if a product is defective due to shipping damage or manufacture defects. Please call 208-201-2921 or e-mail us at kendalldavenport@gmail.com for returns.
Is my personal data passed on to others (e.g. for advertising purposes)?
No. Your personal data is treated in confidence and is in no case passed on to third parties. We only send our newsletter out to those that have opted to receive it.
Do you have a privacy policy?
Your private information is protected by us. We do not share your personal information with any other company.
SHIPPING
How much do you charge for shipping and handling?
Shipping and handling charges vary depending on the size of the order. Orders over $75 are sent USPS First- Class mail or FedEx ground, in the US free. If you desire to have your order sent quicker or to use a different shipping method, other USPS & UPS rates are available on the “Checkout” page of the cart.
How will I know when my order is shipped?
When you place your order we will request your phone number and your email address, and we will notify you when your order is shipped, and about when you can expect it. We will also give you the FedEx, UPS, or USPS tracking number with the website that you can go to track your shipment.
Who does the shipping?
USPS and FedEx. We can also ship UPS upon request. Please call 208-201-2921 or email us at kendalldavenport@gmail.com to request different shipping options.
How long does it take to ship an order?
Every effort will be made to ship your order within 10 business days. However, due to the fact that some of our product is custom and hand crafted, some paintings can take up to 20 days to ship.
When will I get my order?
Most orders will ship from our facilities within 2 to 5 business days regardless of the shipping option you use. Transit time is based on your shipping option.
How can I check on the status of my order?
Email us at kendalldavenport@gmail.com or call us at 208-201-2921.
Can I have my order shipped faster?
Yes, check the shipping type you want on the checkout page and look up the rate you would like. Or call 208-201-2921 to work out details for quicker shipping for your order. Please note: Canvas takes a minimum of 3 bus. days and paper could go out the same day if order is placed before 11:00 a.m. MST. Framed paintings also take 3 - 7 bus. days to ship.
Is my order insured?
Yes, every shipment we send out is fully insured.
Do you ships overseas?
No, not at this time. Please check with us in the future for shipping outside of the United States.
PRODUCT FORM
Can I have my canvas painting stretched and shipped that way?
Yes, stretching is $35 to $60 depending on the size of painting you wish to have stretched. Call or E-mail us if you desire to have your painting stretched.
Do you offer framing?
Yes, we offer framing for both paper (8x10 up to 20 x 24 or 30 x 19) and canvas paintings (all sizes) We have many options to choose from. Our consultant can work with you find out what will work best for you. We consider what framing will enhance the painting itself, and what you would enjoy the most in the place you will be hanging the painting. Our consultant can work with you in helping you decide what will work best for you. Please call 208-201-2921 for assistance.
What is the “revolutionary new art form”?
In the art world it is rare that a new art form is created. A new art form is a new form of art that has not existed before. It is a new way created to do art. Kendall is the pioneer of a new way to paint that he created. He created his own tools and methods to create his paintings that did not exist before. This new art form allows you to see and feel “real nature on canvas” The larger paintings give you the feeling of standing at the place and a feeling of being able to walk right in. It is revolutionary because it is “this art is the art of the future - real nature on canvas”. Please seeRevolutionary new art form for more detail.
What is the new painting medium?
A painting medium is not just pigments on canvas. In this new painting medium the actual physical materials are canvas, or paper, and a water base pigment with agents for longevity, and color gamut. Giclée painting on canvas is a new exciting way to actually paint. This new painting medium has many ingredients which intermingle through the whole process. Please seeNew Painting Medium for more details.
What is a Giclée?
Giclée is a French word (pronounced "zee-clay") meaning “spray of ink”. Giclée is a process of printing that surpasses other printing methods in image quality and control, while also increasing the uniqueness of each print. We prefer printing our originals using this method, because the technology yields nearly flawless color reprsentation and can be printed on archival materials that the best fine art is created on. (canvas for oil paintings, or museum quality acid-free fine art paper) making it so customers can enjoy the vibrance and color gamut, that is noticeabley of higher higher value compared to other printing methods.
Why are there Limited Edition Original Paintings?
Kendall’s paintings are limited editions original giclées on canvas or paper. (Some paintings are open edition - meaning they are not numbered and there is no limit to the number printed) Each painting is an original giclée painting in archival ink. There is no other original somewhere that the artist painted on a canvas. Kendall has control over each painting until it is on the final canvas. Each original is finished only when it is on the final canvas. The editions are multiple originals, not prints of a photograph of an original as lithography and giclée have been known in the past. This makes each print an original and more valuable than a reproduction.
What does it mean, signed by the artist?
All of Kendall’s paintings have his signature on them. The smaller ones have it on the painting in the computer. The larger ones or any upon request are signed personally by the artist on the actual painting after it is printed.
On your limited Edition Art, What is the difference between a S/N or A/P?
Standard Numbered (S/N) - Each piece is individually hand-numbered with an S/N designation after the print number to correspond with the certificate. S/N means signed and numbered. S/N O means signed and numbered open edition. Artist Proofs (A/P) this edition is in very small editions. A/Ps are designated with the letters A/P during the numbering process.
What happens to the detail of these paintings when they are printed in the larger sizes?
The beautiful detail you see in the smaller paintings is even better in the larger ones. It is not diminished or blurred as these paintings are made larger. Kendall paints these painting to be the larger sizes with wonderful detail. These paintings are fun to look at up close and see the amazing detail and to stand back and take in the whole view. They have detail and clarity, realistic natural color, an immense scope of view (what is at your left, right, at your feet, and in the sky) a sense of real virtual reality presence, more artistic composition, and a full range from shadow to bright elements (you can see detail in shadows and in the bright sky as you would be able to see in real nature.) The vibrant colors and minute details excite all the senses.
Are these paintings archival?
Yes, these are archival. Only the finest canvas, paper and inks are used to create these paintings All materials used are acid free are made to last over a hundred years.
Why is Kendall’s art a painting?
Since the beginning of art, artists have tried to paint more clearly and exactly what they have in the hearts and minds. Kendall has found a way to combine the traditions of the fine art masters with new technology to create and pioneer a new exciting way to paint. He has been defining what this art form can do since 1995 when it became possible to paint this way.
ABOUT US
Tell me about the Artist.
Kendall Davenport is a sensitive artist who loves nature and desires to share the feelings in it that can bring hope, healing and renewal to all those who view it. He has spent years developing the process of creating his paintings. The extensive process requires a good understanding of photography, fine art, computer technology, printing, nature study and poetry. Kendall’s passion for each of these disciplines and his wide range of skills enables him to extract the composition, balance, harmony and emotions of nature.
Each of his paintings take months of meticulous painting. The rapid advancement in technology has opened doors for Kendall to bring to canvas the emotional and powerful feelings of nature he has longed to express. He lives in the mountain west near the foot of the Teton mountain range and Yellowstone Park. He went to art school at Ricks College for four years. He is married to Yolanda, who is also from Rexburg and they have nine children. Please see The Artist for more information.
Where is your Company located?
922 Alta Vista Rd
Eagle Point, Oregon 97524
What is your Customer Service number?
You can contact us at 1-208-201-2921
Links
Yolanda (Art Consultant) Call 1-208-201-2921
E Mail = kendalldavenport@gmail.com
© 2023 Kendall Davenport. All rights reserved.
The paintings and graphics on this web site may not be reproduced, distributed, or otherwise
used without the prior written permission of Kendall Davenport or his authorized personnel.